More Information
Who we are
We are the UK’s 7th largest motor retail group.
We operate 147 franchise stores representing 25 manufacturer car, van, truck and bike brands across 34 counties in England.
Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.
The role
As a Warranty Administrator, you will be part of the Aftersales team that work closely with our workshop and service advisor teams, overseeing processes related to warranty work and ensuring the correct steps are followed to complete warranty work correctly.
Who you are
You will have previous administration experience, ideally having worked with manufacturer warranties previously
Confident IT skills, ideally with Kerridge experience (full training is provided so not essential)
You will be process driven and be organised, able to manage your time and workload effectively
Able to build good working relationships in your wider team and enjoy talking to customers
What you’ll do
Ensure the accurate and timely completion of all Warranty and department administration
Achieve all allocated objectives for the department and operate within the law at all times
Plan and manage time carefully to ensure all tasks are achieved within the agreed time scales
Greet customers and visitors promptly, courteously, and professionally
Salary and Benefits
Basic salary £28,000 – £30,000
Bonus scheme
25 days annual leave plus bank holidays
Life assurance
Pension scheme
Wellbeing support
Employee discount for servicing
Purchase discount scheme
Hours
8.30 am to 5 pm Monday to Friday